Frequently Asked Questions (FAQ’s)

1. How do I book a trip with Janata Travels & Tours?

Booking a trip with us is easy. You can visit our website, use our mobile app, or get in touch with our customer service team. Simply enter your travel details, and our platform will provide you with various options to choose from.

2. Can I book flights, hotels, and other travel services through Janata Travels & Tours?

Yes, you can book a wide range of travel services through Janata Travels & Tours, including flights, accommodations, travel packages. 

3. Are the prices on Janata Travels & Tours up to date?

We make every effort to display accurate and up-to-date prices. However, please note that prices can change, and additional charges may apply. We recommend verifying the final price during the booking process.

4. How do I contact Janata Travels & Tours customer support?

You can reach our customer support team through the contact information provided on our website. We are here to assist you with any inquiries or issues you may have.

5. What do I do if I have issues with my booking or the travel services I've purchased?

In the event of issues or disputes related to your booking or travel services, please address and resolve them directly with the Travel Provider. Janata Travels & Tours serves as a user interface and is not responsible for the travel product or the details associated with it.

6. Can I access Janata Travels & Tours from my mobile device?

Yes, our platform is mobile-friendly. You can access Janata Travels & Tours from your mobile device or tablet, and we also offer a mobile app for your convenience.

7. Is my personal information secure with Janata Travels & Tours?

We take your privacy and security seriously. Janata Travels & Tours employs reasonable organizational, technical, and administrative measures to protect your personal information. If you ever feel that your account's security has been compromised, please notify us immediately.

8. How can I opt out of receiving marketing emails from Janata Travels & Tours?

You can opt out of receiving marketing-related emails by following the instructions in each email or by contacting us through the provided contact information. However, please note that we may still send important administrative or transactional messages, which you cannot opt out of.

9. Can I access, correct, or delete my personal information with Janata Travels & Tours?

Yes, you can access, correct, or delete your personal information that you have previously provided to us. Please contact us through the provided email address and follow the steps outlined in the email you receive from us. We may need to verify your identity before implementing your request.

10. How long does Janata Travels & Tours retain my personal information?

We retain your personal information for the period necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law.

11. What is "Trips," and how do I use it on Janata Travels & Tours?

"Trips" is a feature that allows you to create and manage your travel itineraries. You can use it to organize your travel information and share it with others. It's easy to get started; simply log in to your Janata Travels & Tours account to begin using this feature.

12. Can I link to other websites from Janata Travels & Tours?

Our platform may contain links to other websites that we do not operate or control. While we provide these links for reference and convenience, we do not endorse the content of these external websites. Please refer to their terms of use, privacy policies, and other rules before using them. You agree not to create links from any website, including those you control, to Janata Travels & Tours.

13. What do I do if I suspect a violation of my intellectual property rights on Janata Travels & Tours?

If you believe that your intellectual property rights have been violated, please refer to our Intellectual Property Complaint Process, or contact us as indicated in our Terms and Conditions.

14. What is Janata Travels & Tours' policy on air carrier rules?

Janata Travels & Tours prohibits the circumvention of air carrier rules, including practices like back-to-back ticketing and hidden-city ticketing. These practices are typically prohibited by airlines and can lead to various consequences. Always ensure compliance with airline rules when booking flights through Janata Travels & Tours.

15. What is a "Hacker Fare," and how does it work on Janata Travels & Tours?

A "Hacker Fare" involves combining multiple Travel Products to create your itinerary. However, keep in mind that these Travel Products may have different rules and policies, such as baggage fees and change fees. Changes made to one booking may not affect the other, so always review the terms and conditions.

16. How can I provide feedback to Janata Travels & Tours?

We encourage you to share your comments and questions with us through the provided channels. Your feedback is valuable to us. However, please note that we assume no responsibility for reviewing unsolicited business ideas. By providing feedback, you grant Janata Travels & Tours a license to use your feedback for various purposes, including business, commercial, marketing, and advertising.