Privacy Policy

At Janata Travels & Tours, we deeply value your trust and respect your privacy. This Privacy Policy is designed to provide you with a clear understanding of how we gather, utilize, and safeguard your information. This policy encompasses all our online platforms, including our website (https://janatatravels.it) and services available through multiple channels, such as our website and customer support centers (collectively, the "Services"). We are committed to ensuring the protection and responsible handling of your data. By accessing and using our Services, you are agreeing to the terms and practices outlined in this Privacy Policy.

Should you have any questions or concerns regarding your privacy or the information we collect, please feel free to contact our dedicated customer support team. Your privacy and security are our top priorities, and we are here to address any inquiries you may have.

Personal Information We May Collect

"Personal Information" refers to data that identifies you as an individual or is connected to an identifiable person. This may include, but is not limited to, the following:

1. Name

2. Postal addresses

3. Telephone number

4. Email address

5. Credit and debit card number and related information

6. Social media account ID

7. Passport number

8. Any other information you provide during communication or booking processes, such as dietary preferences, travel needs, and details about your bookings

9. Demographic information

10. Analytics/Advertising Data, including information tied to a user/device ID

11.Inferences made about you

If you provide Personal Information about other individuals to us or to our service providers in connection with our Services, you represent that you have the authority to do so and permit us to use that information in accordance with this Privacy Policy.

How We May Collect Personal Information

We collect Personal Information through various means, which include:

1. Through the Services: Personal Information may be collected when you use our Services, such as during the booking process, registration for promotions, and when specifying communication preferences or special travel requests.

2. Offline: We may collect Personal Information when you interact with our customer service team via offline channels.

Analytics/Advertising Data

Our Services may automatically collect or process information provided by you and details about your device and your use of our platform. This may include the following (referred to as "Analytics/Advertising Data"):

1. Browser and device information, such as IP address, digital user IDs, browser/device type and version, geolocation data.

2. Services usage data, including user behavior and interaction with our platform.

3. Advertising/advertising measurement data, involving your interaction with advertisements, cookie IDs, and other digital IDs associated with your device.

In some instances, this data might not be considered "Personal Information" by itself under applicable law. However, we may combine Analytics/Advertising Data with Personal Information, and such combined information will be treated as Personal Information in accordance with this Privacy Policy.

How We May Collect Analytics/Advertising Data

We and our third-party service providers collect Analytics/Advertising Data through various methods, including:

1. Through your browser or device.

2. Through your use of our website and applications.

3. Through the use of cookies.

4. Through pixel tags and similar technologies.

5. Through Adobe Flash technology and similar methods.

6. Via your IP address.

7. Using physical location data from your device.

How We May Use Personal Information

We may use Personal Information for the following purposes:

1. To complete and fulfill your bookings or purchases, process payments, and provide customer service.

2. To respond to inquiries and fulfill requests, such as sending newsletters.

3. To send administrative information, such as updates to our terms, conditions and policies.

4. To send marketing communications and personalize your experience on our platform.

5. To enable participation in sweepstakes, contests, and promotions.

6. To facilitate social sharing functionality.

7. To allow users to send messages to one another through our Services.

8. For business purposes such as data analysis, audits, fraud monitoring and prevention, product development, and advertising campaigns.

9. As required by applicable laws or to protect our rights, privacy, safety, and property.

How Personal Information May Be Disclosed

Your Personal Information may be disclosed to the following entities:

1. Corporate affiliates, subsidiaries, and partners for the purposes described in this Privacy Policy.

2. Third-party travel-related suppliers, such as airlines, hotels, and car rental companies, to fulfill your bookings.

3. Other travel-related companies, marketing partners, and service providers.

4. Business partners, advertisers, and third-party sponsors of surveys, contests, and promotions.

5. Users and social media connections, as per your sharing activities.

6. In the event of mergers, acquisitions, or similar corporate events.

7. To comply with legal requirements, protect rights, and prevent fraud.

Security

At Janata Travels & Tours, we are committed to ensuring the security of your personal information. We employ reasonable organizational, technical, and administrative measures to safeguard your data within our organization. However, it's important to note that no data transmission or storage system can be guaranteed to be entirely secure. If you suspect that the security of your interactions with us has been compromised or if you have concerns about the security of your account, please promptly notify us using the contact information provided in the "Contacting Us" section below.

Opt-Out of Marketing Emails

You have the option to opt-out of receiving marketing-related emails from Janata Travel & Tours on a going-forward basis. You can do this by following the instructions provided in each marketing email or by contacting us as described in the "Contacting Us" section below. Please be aware that even if you opt-out of marketing emails, you may still receive important administrative or transactional messages from us, as these are necessary for providing you with our services, and you cannot opt-out of these messages.

Additionally, you may choose to opt-out of receiving push notifications from us by adjusting the settings on your device.

We will strive to honor your request in a timely manner.

Access, Correction, and Deletion of Personal Information

If you wish to access, correct, or delete personal information that you have previously provided to Janata Travel & Tours, you can initiate the process by contacting us via [Insert Contact Email]. In the email you receive from us, you will find steps to follow for your request. For security purposes, we may only process requests regarding personal information associated with the specific email address you use to make the request. We may also require identity verification before acting on your request. We will endeavor to fulfill your request as promptly as possible.

Please be aware that certain information may need to be retained for record-keeping purposes or to complete transactions initiated prior to your request for changes or deletion. Additionally, some residual information may remain in our databases and other records, which may not be removed.